Italy Trails Booking Process
A team member will answer you as soon as possible by asking you some fundamental questions to understand your expectations, your interests, preferences and the dates of the trip. We want you to get to know Italy in the best possible way.
Based on the elements you provide us, our team will send you a detailed itinerary proposal with an indication of the services and recommended locations. If you want to have an offer from your trusted travel agency, let us know and we will gladly cooperate during the planning of your trip.
Our intention is to let you experience Italy in the best possible way, so we will be at your disposal to explain and clarify any doubts. You can change your travel plan as often as necessary in order to develop the ideal itinerary. We will do our best to meet your expectations while respecting your budget. If you wish, we will be able to meet through our video-conferencing platform to ensure everything meets your expectations.
As soon as we have your ideal travel plan set up, you will send us an email confirming the itinerary. We will handle all the bookings for you; you can relax and start dreaming of Italy. To confirm your reservations and guarantee a dream trip, we will ask you to make a 30% deposit. The remaining amount must be paid one month before your arrival. In the event of unforeseen circumstances, you will have the option to cancel your trip up to 15 days before arrival and keep the amount paid as a credit for up to two years to find the perfect moment to make your trip to Italy.
When you arrive, you will meet a person from the Team who will give you all the travel accessories. Even if you travel independently, you won’t be alone because you can call our assistance service for any needs.
FAQ about booking
Ideally, we ask for at least 5 months’ advance notice, especially in the high season (May through September). Arrangements can be made on shorter notice, but you run the risk of missing out on the availability of our favorite hotels and guides. We want the best for our clients, and the more time we have, the more we can guarantee just that.